Monitoring Office 365 with System Center Operations Manager 2012

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In this blogpost I am going to take you true the steps that I took to implement the Office 365 Management pack for System Center Operations Manager. You can download the Office 365 management pack from here

I took the following steps to import and configure the management pack:

  • Configure a cloud user account
  • Install the Office 365 Management pack
  • Import the Office 365 Management pack
  • Configure the Office 365 Subscriptions

When you want to monitor the Office 365 we need to create a Office 365 user account with Global Administrator permissions. Take the following steps to create a Office 365 user

  1. Go to https://portal.microsoftonline.com 
  2. Login with a account that has the Global Administrator right.
  3. On the “Admin Center” page, in the “Users” block click “Add a user
    Create Monitoring Account in Office 365
  4. In the “Create User Screen” enter the following data:
    • First name: Office365Monitoring
    • Display name: Office365Monitoring
    • Expand “Roles” and select “Global Administrator
    • Expand “Product licenses” and select “Create user without product license
    • Click “Add
      Create Monitoring Account in Office 365
  5. In the “Create User Screen” enter the email address where you want to sent the user password to  and click “Send email and close

When you create the above account login to office365 management portal to change the password. If you don’t change the password you can get the following error:

Authorization Failed

Before we can import the management pack we need to install the management pack

  1. Click “System Center Management Pack for Office 365.msi
  2. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “License Agreement” page, select “I accept” and click “Next
    System Center Management Pack for Office 365
  3. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Select Installation Folder” page, select “Everyone” and click “Next
    System Center Management Pack for Office 365
  4. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Confirm Installation” page, click “Install
  5. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Installation Completed” page, click “Close

After installing the Office 365 Management pack we need to import the management pack into System Center Operations Manager

  1. Start the "Operations Manager Console"
  2. In the “Operations Manager Console” click “Administration
  3. Right click “Management Packs”, and the click “Import Management Packs
    Import Microsoft Office 365 Management Pack
  4. The “Import Management pack wizard” opens. Click “Add”, and the click “Add from Disk
    Import Microsoft Office 365 Management Pack
  5. The Select Management Packs to import dialog box appears. If necessary, change to the directory that holds your management pack file. Select the following files:
    • Microsoft.SystemCenter.O365.mpb 
      Import Microsoft Office 365 Management Pack 
  6. In the “Import Management Pack” wizard, Click “Install
  7. In the “Import Management Pack” wizard, Click “Close

Know that the Office 365 management pack is imported it is time configure the management pack

  1. Start the “Operations Manager Console
  2. In the “Operations Manager Console” click “Administration
  3. On the “Administration” page click “Office 365Configure Office 365 Management Pack 
  4. On the “Office 365” page, click “Add Subscription
    Configure Office 365 Management Pack
  5. In the “Add Subscription” wizard, on the “Subscription Configuration” page enter the following data “Subscription Name”, “User Name”, “Password” and click “Next
    Configure Office 365 Management Pack
  6. In the “Add Subscription” wizard, on the “Server Pool” page, select the “All Management Servers Resource Pools” and click “Add Subscription
    Configure Office 365 Management Pack
  7. In the “Add Subscription” wizard, on the “Completion" page, click “Finish

The end result should look something like this:

Configuration Completed

Update MP: System Center Management Pack for SQL Server and Dashboards

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On 10-October-2016 Microsoft released update for the System Center Management Pack for SQL Server and Dashboards. The version is updated to 6.7.7.0

  • Microsoft System Center Management Pack for SQL Server 2016 The features and fixes that are included in this update:
    • Feature: Updated the visualization library
    • Fix: "Set DB offline" task does not work when the database is in Availability Group
    • Fix: Always On console task does not work
  • Microsoft System Center Management Pack for SQL Server 2014 Feature overview is the same as above
  • Microsoft System Center Management Pack for SQL Server The features and fixes that are included in this update:
    • Fix: SQL Server 2012 Always On discoveries fail after stopping WSFC service
    • Fix: “Set DB offline” task does not work when the database is in Availability Group
    • Fix: user policy discovery script fails with “Invalid namespace "ROOT\Microsoft\SqlServer\ComputerManagement12"’ error
    • Fix: Always On console task does not work
    • Feature:Updated the visualization library
  • Microsoft System Center Management Pack for SQL Server Dashboards The features and fixes that are included in this update:
    • Feature: Restored the correct group order in SQL Server Summary dashboard views
    • Fix: expanding “arrow” has low-contrast color when a health group is collapsed in Instance view (High-Contrast #2 color scheme)
    • Fix: In Web console, Dashboards continuously send requests to the database
    • Fix: not the first object gets selected in the object list after drill-down
    • Fix: on Web console, Dashboards crash when drilling down from Datacenter view to Instance view
    • Fix: horizontal scroll position resets after refreshing the Instance view
    • Fix: “No Data” message is displayed on some tiles after upgrading Dashboards management pack from version 6.7.2.0 to 6.7.4.0 or later version
    • Fix: on Web console, Dashboards crash when drilling down from Datacenter view to Instance view

Before installing in the updates in your production environment make sure that you test these updates in your test environment.

Update MP: System Center Management Pack for Windows Server 2012 DHCP

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On 21-September-2016 Microsoft released update for the System Center 2012 Management Pack for DHCP. The version is updated to 6.0.7301.0

  • System Center Management Pack for Windows Server 2012 DHCP The features and fixes that are included in this update:
    • Feature: If the property scope id length of the failover server watcher class exceeded the max length, then Failover Server Watcher was not being discovered and hence could not monitor DHCP failover servers. The fix ensures that discovery is successful.
    • Feature: In a DHCP server with multiple scopes, if two or more scopes have same name when the alert raise for one scope it automatically raises the alert for another same scope name. The fix ensures that alerts are sent only for generated scope.

Before installing in the updates in your production environment make sure that you test these updates in your test environment.

Update MP: System Center 2012 Management Pack for UNIX and Linux Operating Systems (2016/08)

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On 30-August-2016 Microsoft released update for the System Center 2012 Management Pack for UNIX and Linux Operating Systems (2016/08). The version is updated to 7.5.1060.0

  • System Center 2012 Management Pack for UNIX and Linux Operating Systems (2016/08) The features and fixes that are included in this update:
    • Feature: Provides monitoring of the AIX 5.3, AIX 6.1, and AIX 7 operating systems..
    • Feature: Provides monitoring of the HP-UX 11iv2 and HP-UX 11iv3 operating systems.
    • Feature: Provides monitoring of the Red Hat Enterprise Linux Server 4, Red Hat Enterprise Linux Server 5, Red Hat Enterprise Linux Server 6, and Red Hat Enterprise Linux 7 operating systems.
    • Feature: Provides monitoring of Solaris 9, Solaris 10, and Solaris 11 operating systems.
    • Feature: Provides monitoring of SUSE Linux Enterprise Server 9, SUSE Linux Enterprise Server 10 SP1, SUSE Linux Enterprise Server 11, and SUSE Linux Enterprise Server 12 operating systems.
    • Feature Provides monitoring of CentOS 5, CentOS 6, and CentOS 7 operating systems
    • Feature: Provides monitoring of Debian GNU/Linux 5, Debian GNU/Linux 6, Debian GNU/Linux 7, and Debian GNU/Linux 8 operating systems.
    • Feature: Provides monitoring of Oracle Linux 5, Oracle Linux 6, and Oracle Linux 7 operating systems
    • Feature: Provides monitoring of Ubuntu Linux Server 10.04 and Ubuntu Linux Server 12.04, and Ubuntu Linux Server 14.04 operating systems.
    • Feature: Enables the installation of the Audit Collection Services for UNIX/Linux Management Packs

Before installing in the updates in your production environment make sure that you test these updates in your test environment.

Building a Management pack using VSAE Part 2

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