Monitoring Office 365 with System Center Operations Manager 2012

Standard

In this blogpost I am going to take you true the steps that I took to implement the Office 365 Management pack for System Center Operations Manager. You can download the Office 365 management pack from here

I took the following steps to import and configure the management pack:

  • Configure a cloud user account
  • Install the Office 365 Management pack
  • Import the Office 365 Management pack
  • Configure the Office 365 Subscriptions

When you want to monitor the Office 365 we need to create a Office 365 user account with Global Administrator permissions. Take the following steps to create a Office 365 user

  1. Go to https://portal.microsoftonline.com 
  2. Login with a account that has the Global Administrator right.
  3. On the “Admin Center” page, in the “Users” block click “Add a user
    Create Monitoring Account in Office 365
  4. In the “Create User Screen” enter the following data:
    • First name: Office365Monitoring
    • Display name: Office365Monitoring
    • Expand “Roles” and select “Global Administrator
    • Expand “Product licenses” and select “Create user without product license
    • Click “Add
      Create Monitoring Account in Office 365
  5. In the “Create User Screen” enter the email address where you want to sent the user password to  and click “Send email and close

When you create the above account login to office365 management portal to change the password. If you don’t change the password you can get the following error:

Authorization Failed

Before we can import the management pack we need to install the management pack

  1. Click “System Center Management Pack for Office 365.msi
  2. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “License Agreement” page, select “I accept” and click “Next
    System Center Management Pack for Office 365
  3. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Select Installation Folder” page, select “Everyone” and click “Next
    System Center Management Pack for Office 365
  4. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Confirm Installation” page, click “Install
  5. In the “System Center Management Pack for Office 365 – Installer” wizard, on the “Installation Completed” page, click “Close

After installing the Office 365 Management pack we need to import the management pack into System Center Operations Manager

  1. Start the "Operations Manager Console"
  2. In the “Operations Manager Console” click “Administration
  3. Right click “Management Packs”, and the click “Import Management Packs
    Import Microsoft Office 365 Management Pack
  4. The “Import Management pack wizard” opens. Click “Add”, and the click “Add from Disk
    Import Microsoft Office 365 Management Pack
  5. The Select Management Packs to import dialog box appears. If necessary, change to the directory that holds your management pack file. Select the following files:
    • Microsoft.SystemCenter.O365.mpb 
      Import Microsoft Office 365 Management Pack 
  6. In the “Import Management Pack” wizard, Click “Install
  7. In the “Import Management Pack” wizard, Click “Close

Know that the Office 365 management pack is imported it is time configure the management pack

  1. Start the “Operations Manager Console
  2. In the “Operations Manager Console” click “Administration
  3. On the “Administration” page click “Office 365Configure Office 365 Management Pack 
  4. On the “Office 365” page, click “Add Subscription
    Configure Office 365 Management Pack
  5. In the “Add Subscription” wizard, on the “Subscription Configuration” page enter the following data “Subscription Name”, “User Name”, “Password” and click “Next
    Configure Office 365 Management Pack
  6. In the “Add Subscription” wizard, on the “Server Pool” page, select the “All Management Servers Resource Pools” and click “Add Subscription
    Configure Office 365 Management Pack
  7. In the “Add Subscription” wizard, on the “Completion" page, click “Finish

The end result should look something like this:

Configuration Completed